Find the accessibility problems on your Shopify store. Fix the ones that can be fixed. Get a dated record of both.
Shopify app · by iTechVista
Remedy scans your storefront the way an automated accessibility tester does, explains every issue in plain English, corrects the ones it can safely correct, and keeps a timestamped record you can hand to a lawyer.
Ask to be told when Remedy launches Free plan scans and reports. No card required.
What Remedy will not tell you
It will not tell you that your store is compliant with anything. No software can, and any app that says otherwise is selling you a feeling.
Automated testing detects a portion of the failures defined by WCAG. It cannot judge whether your alt text is accurate, whether your heading structure makes sense, whether an error message is understandable, or whether someone can complete a purchase using only a keyboard. Those need a person.
In 2025 the FTC fined an accessibility-overlay vendor $1 million for claiming its product made websites compliant. Remedy reports counts and criteria — "found 214 issues, fixed 138, verified 138, 76 remain" — and stops there.
How it works
1. It scans your real storefront
Remedy loads your live pages in a real browser at mobile and desktop widths and runs axe-core, the same engine used by professional accessibility auditors. It samples your page templates — home, collection, product, cart, search, blog, policies — rather than crawling every URL, so a large catalogue is never hammered.
2. It tells you what each issue does to a real person
Every finding carries the WCAG 2.2 success criterion and the EN 301 549 clause it maps to, a severity, and a sentence about who it affects. Not "color-contrast violation" — "anyone with low vision, colour blindness, or simply reading their phone outdoors."
3. It fixes what it can fix, and proves it
Remedy writes descriptions for product images that have none. It corrects colour contrast and tap-target size through its own app block. Then — and this is the part that matters — it re-tests the change on your own store, confirms the issue is gone and no new issue appeared, and discards any correction that fails. A fix that cannot be verified is reported as a known issue rather than shipped hopefully.
4. Your theme files are never touched
Corrections are delivered as a stylesheet through Remedy's app embed. Turn the embed off in your theme editor and your store is exactly as it was. There is nothing to roll back, because nothing was overwritten.
5. You get the evidence file
A dated record of every check run, everything found, everything changed, and everything still open — downloadable as a PDF. Entries are written once and cannot be edited or deleted afterwards, including by us. If someone sends you a demand letter, this is the document that shows what you were doing about it and when.
Why this is not an accessibility overlay
Overlays inject a script that guesses, live in every visitor's browser, what your buttons and images probably are. Disability advocates object to them because they interfere with the screen readers people already use, and because they persist as a dependency — remove the script and the "fix" disappears.
- Nothing is guessed at page load. Corrections are computed in advance from your own scan, verified, and shipped as a fixed list.
- Nothing is applied unverified. Every correction is re-tested on your store first and dropped if it fails.
- Image descriptions are written into your Shopify data, where they stay whether or not Remedy is installed.
- No widget, no toolbar, no accessibility button appears on your storefront.
- You can see and reverse every single change.
Why the corrections are worth trusting
Anyone can change a colour. The difficult part is knowing the change worked and broke nothing — and that is where an accessibility tool is usually taken on faith. Remedy is built so it does not have to be.
- Every correction is re-tested before you see it. Remedy measures the page, applies the change, and measures again — the same test, the same page, seconds apart. A correction that does not clear the issue, or that causes a new one, is discarded and reported as still open. It is never shipped hopefully.
- A control run separates a real change from a page that moved on its own. Storefronts drift between page loads: a carousel advances, a third-party widget arrives late. Remedy measures an unchanged copy of the page as well, so drift is attributed to drift instead of being counted as a fix or blamed as a regression.
- Contrast is computed, not guessed. Corrections are calculated in OKLCH — the hue and saturation you chose are held, and lightness moves the smallest distance that passes. Your teal stays your teal. Where the text is white on a brand colour, Remedy moves the surface rather than the label, because dark text on a coloured button is a fix that looks broken.
- It will not invent a label. When a button has no text, Remedy derives a name from words already on the page — hidden text the theme wrote, a described icon, the class the developer named it. If none of that exists, the issue stays open for a person. A screen reader reads a label aloud and someone acts on it, so a confident wrong one is worse than none.
- Your published theme is never written to. Not as a policy — as an architecture. Corrections are delivered through an app block and your own product data, so there is no version of Remedy that can damage your live theme files.
- The rule set is pinned. Two scans a month apart measure the same things, so the numbers in your evidence file are comparable rather than drifting with whatever version of the testing library happened to be current.
Where AI is used at all, it is used for the one job no algorithm does — looking at a product photo and describing it — and its output goes through the same re-test as everything else. The arithmetic is arithmetic: contrast ratios and WCAG thresholds are computed, because a model cannot be trusted to calculate a number that a lawyer might one day read.
What Remedy can and cannot see
Remedy requests access to your themes, products and content. It does not request access to customer names, addresses, email addresses or orders — it cannot read them at all, on any plan. That keeps Remedy outside Shopify's protected customer data programme and removes an entire category of risk from your store.
Image descriptions are generated by Anthropic, a company based in the United States, with Google as the only configured alternative. No other AI provider is used. The only thing sent is an image that has no description, and only on a paid plan. Full privacy policy.
Pricing
Audit — free
- Full scan of your key page templates at mobile and desktop widths
- Every issue found, with severity and the WCAG 2.2 criterion it maps to
- Plain-English explanation of what each issue does to real visitors
- The evidence file, and the PDF export
- 8 page templates per scan, 2 scans a month
The free plan changes nothing on your store. It reports.
Fix — $39/month
- Everything in Audit
- Descriptions written for product images that have none
- Colour contrast and tap target size corrected through Remedy's app block
- Every correction tested on your own store before it is applied, and discarded if it causes a new issue
- One control to turn every applied correction off
- Weekly re-scan
7-day free trial. Cancel from inside the app at any time.
The evidence file is on the free plan deliberately. The honest record is the reason to trust the product; putting it behind the highest price would mean the cheapest plan reports the least.
Why merchants are asking about this now
The European Accessibility Act
The EAA applies to e-commerce sold to consumers in the EU and took effect in June 2025. It points at EN 301 549, which in turn points at WCAG. If you sell into the EU, the standard your store is measured against is a published, testable one — and Remedy reports your findings against exactly those clauses.
ADA lawsuits in the United States
Thousands of web accessibility lawsuits are filed against US businesses each year, and small e-commerce stores are routinely among the defendants. Most begin with an automated scan by a third party. Remedy runs the same class of scan on your store first, so you see what they would see.
What a record is worth
Whether or not any of this reaches a lawyer, being able to show a dated list of what you found and what you did about it is a materially different position from having nothing. That is what the evidence file is for. It is not a defence, and we do not present it as one — that is a question for your own lawyer.
Questions
Will this break my store?
Remedy never edits your theme files. Corrections ship through an app block you can switch off, and each one is tested on your own storefront before it goes live — if it resolves nothing, or causes something new, it is thrown away rather than applied.
Does it work with my theme?
Yes. Remedy scans the rendered page rather than reading your theme's source, so it works with Dawn, every Dawn-derived theme, and paid themes from the Shopify Theme Store or elsewhere.
What happens if I uninstall?
Applied corrections stop immediately, because they are served by the app block. Image descriptions stay — they were written into your Shopify product data and they belong to you. Everything Remedy held about your store is erased 48 hours after uninstall.
Does it slow my store down?
The corrections are a small stylesheet rendered into the page Shopify already sends. A shopper's browser makes no extra request and never contacts Remedy.
Can it fix everything?
No, and it says so. Roughly half of what a scan finds needs a change to your page markup, which Remedy reports precisely — the element, the page, and what is wrong — for you or your developer to change. Pretending otherwise is how apps in this category get fined.
Further reading
Both of these are written to be useful whether or not you install anything.
- What the European Accessibility Act actually requires of a Shopify store — what it covers, which standard gets tested, and the microenterprise exemption most merchants have never heard of.
- Why accessibility overlays are rejected by the people they claim to help — including where Remedy overlaps with them, and four questions worth asking of any tool in this category, ours included.
Scan your store for free
The free plan installs in a minute, changes nothing, and tells you exactly where you stand.
Ask to be told when Remedy launches
Remedy reports what automated testing can measure. It does not assess your store against any legal standard and does not provide legal advice.
Questions before you install? Support answers the ones that come up most, including what happens to a store that is still password-protected and how to turn every correction off again.